Audrey Ng is the General Manager of Corporate Travel Services, (CTS) Singapore. With a strong marketing background and a member of the Chartered Institute of Marketing, UK, she has been instrumental in guiding CTS to be one of Singapore's leading home-grown business travel agencies with an annual turnover in excess of US $120 million. Since 1997, it has consistently been a top volume agent for most of the mainstream carriers winning numerous awards over the years.
In the recent years, CTS has branched into areas that holistically encompass the needs of our clients. The MICE department under Forte (a brand of CTS) caters to areas outside the ambit of business travel. A highly personalized VIP leisure arm under East Asia Travel is also set up to cater to leisure clients. It is a corporate objective to give our clients hands-held service around the world.
Brett Fearrin is Senior Vice President of Finance & Accounting for Direct Travel, Inc. Direct Travel is a privately-held corporation operating in the travel management industry and was established in 2011 with the goal to create a $1.5 billion dollar company through acquisition and organic growth. Direct Travel currently has offices in Paramus, New Jersey; New York City; Baltimore, Maryland; Scranton, Pennsylvania; Chicago, Illinois; Milwaukee, Wisconsin; Minneapolis, Minnesota; Denver, Colorado; Nashville, Tennessee; San Francisco and San Jose, California. Direct Travel is ranked among the top US corporate travel management firms.
Brett joined Direct Travel in 2013 and brings more than 20 years of financial and executive leadership to his position. He is directly responsible for Direct Travel’s finance, accounting and financial reporting functions. In addition, Brett is the executive sponsor for a number of Direct Travel’s key integration initiatives, including deployment of a common financial system, establishment of a companywide benefits and human resources platform, and development of a companywide facilities program.
Prior to joining Direct Travel, Brett held a number of leadership positions in the travel, retail and consulting industries, including Vice President of Finance for Navigant International, Inc., the first publicly-traded travel management company in the United States. Brett’s skills and experience in all accounting and finance matters are broad and extensive. He has deep expertise in business enterprise valuation and integration and is particularly skilled at finding novel and effective approaches to challenging issues, energizing teams behind significant projects and increasing profitability. Brett is a proven leader in fast-paced and deadline-oriented environments.
Russell Carstensen is the Group General Manager with QBT. QBT is one of Australia’s most respected and oldest corporate travel businesses. In this role, Russell leads a team over 200 highly trained corporate travel advisors providing all aspects of QBT’s Travel Management business in the Australian and international market.
Russell also manages Australia’s largest independent air ticket and fares distribution business: Air Tickets including the airline GSA’s, World Aviation and Global Aviation Services based in Australia and New Zealand. Russell has wide travel industry expertise with over thirty years of experience in travel transactional operations and customer services.
Over the last four years Russell’s business have won four National ‘Customer care’ Awards and two prestigious National Technology Innovation Awards. QBT offers a wide range of programs and services – from simple point to point transactions to highly detailed travel management of special services to medical, Government, Defence, mining, industrial and retail and VIP customers. Russell and his travel management team have the expertise to supply travel services that are world class and unique. Drawing on 36 years of travel services from QBT and Russell’s knowledge, understanding and his long history of providing his customers with professional travel services your company will be in great hands.
Andrew Leung is the Managing Director of Swire Travel, Hong Kong and has over 30 years of experience in tourism, aviation and service industry. Swire Travel is a member of the Swire Group which is also the parent company of Cathay Pacific Airways and Dragonair. Prior to joining Swire Travel, he has held various management positions in the Swire Group companies. He was the Executive Director of Swire Beverages, Managing Director of Taikoo Royal Insurance and Country Manager for Cathay Pacific Airways in Papua New Guinea and Switzerland.
Andrew has been appointed by the Hong Kong SAR Government to serve as a board member of the Hong Kong Ocean Park Corporation, a member of the Aviation Development Advisory Committee, a member of the Tourism Strategy Group, and a member of the Advisory Committee on Cruise Industry. In the Hong Kong travel trade, he is a director of the Hong Kong Travel Industry Council and a board member of the Hong Kong Association of China Travel Organizers. Also, he is a member of the School Advisory Committee of the School of Hotel and Tourism Management of the Hong Kong Polytechnic University.
The Hong Kong SAR Government has appointed Andrew as a Justice of the Peace of Hong Kong and he has also been elected as a member of the Election Committee of the Hong Kong SAR Government. He has been a member of the Chinese People's Political Consultative Conference (CPPCC) of the Guangdong province of China since 2009.
Andrew was graduated from the University of Hong Kong with a degree (First Class Honours) in Social Sciences, and attended Stanford Executive Programme at the Stanford University and Executive Management Programme at the Tsinghua University in Beijing. He is also a Fellow of the Australian and New Zealand Institute of Insurance & Finance.
Enrique Moreno Echeverri is the MD and owner of Pullman Tours L´alianXa, a family business which was started by his mother Martha in 1974 and is now continued by his brother Alejandro, who is the leisure product VP and his sister Beatriz, administrative VP. They are all dedicated managers of this business.
Enrique studied International Business and political science at University of California where he also achieved his MBA degree. After he finished his studies, he returned to Colombia to start transforming Pullman Tours to the company it is now.
As one of his major achievements, Pullman Tours L´alianXa is an international travel organization with a global portfolio, partner of GlobalStar Travel Management. Enrique Moreno has been successfully leading this company for more than 25 years.
His significant commitment towards the traveling industry has led to the co foundation of L´alianXa Travel Network, who has extended its presence in over 18 countries.
He is also an active member of the board advisor of L´alianXa in Colombia and Latin America as well as for GlobalStar Travel Management.
Enrique is leading an important technology development, part of an innovating project that is going to enrich different niches in tourism.
Francisco Bachrach is a qualified and well known Travel professional in Argentina and in LATAM who is the Director of SintecTur and who has worked since 1989 with 25 years’ experience in the Travel business following his father’s steps, Pedro, who opened the Travel agency over 50 years ago. With his brothers Mariano and Adrian they are each of them professionals and dedicated to different niches in the agency, whilst Francisco has been the one to follow the Business Travel segment in SintecTur.
Francisco is a person who believes in open communication and very service oriented. He has a good knowledge of products and tools and his main point is to have his customers happy. This is what he transmits to his team so that service is taken as the ultimate and highest point in the Business Travel segment. Also he deals very strongly in the agency in handling the MICE division, which has a big share in Sintectur, where he takes the role as leader in all matters regarding Meetings and Incentives.
Francisco today is part of the Board of GlobalStar Travel Management and also part of the L´alianXa Travel Network´s Board, the Latin-American Travel agency consortium which is a member of GlobalStar Travel Management.
Ghanshyam Arora is with International Travel House Limited as the Senior Executive Vice President- Operations. In this role, Ghanshyam looks after all aspects of Business Travel, including Leisure Travel, Foreign Exchange and Car Rental services. The job involves direction, strategic planning, budgeting, monitoring profitability of the business, team management, business growth and sustainability in the travel and tourism space.
Ghanshyam holds a Bachelor of Commerce degree from Delhi University. Ghanshyam is no stranger to the Travel Industry, having spent 35 years in various roles, out of which he spent over 30 years with Travel House itself. Prior to starting his travel career, Ghanshyam spent around 2 years as an Accountant in various companies, and finally decided to switch to the travel industry. Ghanshyam helps set up processes for corporate travelers to have seamless service and hassle free travel, thus giving them a value for their money.
International Travel House Ltd. – India, offers a wide range of programs and services – viz. Air Ticketing, Car Rentals, Conference Management Services, Foreign Exchange and Inbound / Outbound Tours. Drawing on his past several years’ experience in the Travel Industry, Trading and Finance / Accounting related jobs, Ghanshyam now focuses mainly on Corporate & Leisure Travel. Ghanshyam’s varied background in Finance & Accounting, Trading and the Travel Industry has provided the perfect foundation for his focus on Business & Leisure Travel. He is passionate about Travel and Tourism and its unlimited possibilities, Ghanshyam manages varied Travel services that help people plan their business travel, their vacations, thus assisting in enhancing the economic activity in the travel industry.
Goran Gligorovic is Omega Executive Vice President and has over 30 years experience in travel management. In addition, he is Omega's Managing Director for Omega’s EMEA operations, actively involved in directing Omega's international sales and operations.
Goran is a result driven strategic business leader known for outstanding performance and progressive experience in the global TMC marketplace and managing budgets in excess of $200 M. He is an articulate communicator adept in sourcing and negotiating contracts, mitigating risk, establishing productive client and vendor relationships while strategically managing multiple international regions with emphasis on multicultural environment.
A catalyst for positive change with proven ability to develop constructive relationships with diverse groups of cross -functional business unites, influencing key internal / external stakeholders and establishing a cooperative climate across multiple business units. Superior interpersonal, organizational and critical - thinking skills with commercial focus.
Goran has extensive management experience in US, ASIA and EMEA and holds a Law Degree from University of Zagreb, Croatia giving him an advantage in dealing with cultures and businesses across the world.
Goran is always actively involved in seeking new business opportunities for Omega, and maintaining existing relationships. With his staff of over 30 regional sales and customer service representatives he look for new corporate and government business, vendors, partners and other opportunities .
As the founder and owner of a Top 10 UK Travel Management Company, Jeremy is an accomplished and successful businessman. An early career in advertising gave Jeremy a sound commercial background and laid the foundations for the entrepreneurial enterprise that became Hillgate Travel. From an office above a shop in Notting Hill Gate in 1982 – hence the name - Jeremy has built the company into one of the most respected travel management companies in the UK. The company services many famous City institutions and some august public service bodies and is currently contracted to service the travel needs of numerous blue chip organisations. The key qualities that underpin Jeremy’s life – loyalty, fairness and a responsibility to others are embedded throughout the ethos in a company where service quality is paramount and the biggest misdemeanour is “failing to keep your promises to others”! Jeremy is also the immediate past Chairman of GlobalStar.
Outside of Hillgate Travel, Jeremy is an active sportsman and a supporter of the Royal National Institute for the Blind where he is a Vice President and is Chairman of their major fundraising event each year.
Leonor Bernhoeft Alba has been the Chief Executive of L'alianXa Travel Network / GlobalStar Brazil since 1994. Born in Lima, Peru, she came to Brazil at the age of two. Although a Brazilian citizen and passionate about the country, she maintains strong ties with her homeland, particularly with the Peruvian culture.
Having a degree in business administration and being a visionary, she soon discovered tourism would bring her work satisfaction and that she would have the opportunity to exercise her own view of the business.
Leonor, with her experience at the Transamerica Hotel chain and her vision of a management model capable of meeting the potential that Brazil began to offer the tourism industry – domestic and international - founded, with her husband Carlos Vazquez, Kontak Travel and Tourism in São Paulo. Subsequently, understanding that Brazil had a larger demand, Kontak joined L'alianXa Travel Network / GlobalStar Travel Management, with strong representation in Latin America and the world.
Having experienced the day to day and dynamics of the travel business for 20 years, Leonor sets the pace and applies her experience in LTN Brazil administration, in which she coordinates global travel management programs and offers its customers a range of services with high added value. With a strong focus on corporate travel, her company stands out for excellence, always incorporating technology and agility to the LTN routine. Furthermore, her responsibility goes beyond as she leads the company to stand out in other travel segments: leisure, incentive and events.
Leonor Bernhoeft Alba is a GlobalStar board member, a representative of Latin America and is largely responsible for the region’s growth and development alongside the group. Passionate about Brazil, she believes that this is the land of opportunity and emphasizes the importance of being part of a global network.
Bernhard Wyss is the owner and CEO of Crystal Travel, Switzerland and has gained 30 years of experience in all aspects of the corporate travel industry.
Crystal Travel was originally Hapag Lloyd & in 1992 when Hapag Lloyd left Switzerland they sold the company to the former County Manager. Crystal Travel joined GlobalStar in 2002 and has been an active member throughout.
Crystal Travel today has a sales volume of ca CHF 25 Mio, 80% in business travel, 5% in groups and MICE and 15% in leisure. They employ ca 23 staff & their main competitors in Switzerland are smaller, local Agencies, not the big TMC’s.
Tatang Tabrani has been a Stakeholder and Executive Committee Member of Global Travel since 1993. He graduated from Boston University where he majored in Accounting and Finance.
Prior to becoming a principal with Global Travel, he was employed by Citibank for over 9 years.
Global Travel is a Founding Member of GlobalStar and is one of Singapore’s Top 10 Travel Management companies. They were founded in 1975 and are one of Singapore’s most highly respected TMCs.
Together with their wholly-owned leisure division, Scenic Travel, they have been providing a full spectrum of travel and travel-related services to MNCs and local SMEs with distinction for over 40 years.
Global Travel’s strengths are its continuing commitment to delivering great service through the blending of industry experience, professional staff and state of the art technology.
Global Travel has been listed as a Singapore Top 500 Enterprise for the past 20 years and is a perennial Top Agent Award Winner for most of the major airlines based in Singapore.
They are committed to providing the highest quality travel management services to multinational companies operating in Singapore.
Steve Hartwell took over as President of GlobalStar Travel Management in 2009 with full responsibility of the day to day management of the business and heading the Global Executive Management Team. Steve has many years’ experience in the travel industry and in particular the Business Travel sector having spent 17 years with American Express working specifically on multi-national Global Accounts.
Steve has been Managing Director of two independent Business Travel companies based in the UK and has a significant background in Management Consulting specifically to the travel industry.
Steve's vision continues to be to develop GlobalStar into one of the leading Travel Management network organisations in the world and the continual development and growth of consolidated Global or Regional Travel Management Programs.
GlobalStar is well placed to achieve this as it has grown both its Partner and Client base and continues to implement processes and procedures that will add value to Corporations and enhance the traveler experience whilst reducing costs significantly for the company, all of which are relevant in today's market conditions.
GlobalStar has laid its foundations with its innovative technology and is now prepared to lead the way in Global Travel Management solutions and programs.