GlobalStar Slovak Republic

BTU Business Travel Unlimited was founded by Christiane Tondolo in 1993, after 20 years of experience in the field of sales and account management business travel. From the very beginning BTU has fully focused on business travel. Today BTU is one of the three top business travel agencies in Austria with five Austrian branches and two offices abroad. BTU has its headquarter in Vienna and 5 branches in Austria, Czech Republic and Slovakia (established 2005). BTU business hours: Monday – Friday, 08.30 –17.30 h. We provide a 24/7 emergency support hotline. PRODUCT PORTFOLIO: Core Services: • Personal support by a professional, well known service team (6 employees) • Complete product and service offer (flight, hotel, train, rental car) • Booking and ticketing at the best conditions for the customer • Consideration of individual customer wishes through customer profiles • Online communication • Airport service counter at Vienna airport • Exclusive train department at BTU office in Vienna • Company based profit centre for visas and consular services Support Travel Services: • Arrangement of tailor-made fares for customers • 24/7 Emergency hotline by BTU employees • Emergency Manager / ISOS • Administration of frequent flyer mileage • Supervision of credit card accounts • Development of yield optimization models for company and destination promotions • Dedicated client access to data and information via protected login on our homepage • Extra services like: vacation, incentive, fair and congress trips, etc Travel Management Services: • Individual post-trip statistics, MIS-data reports • Acceptance of all company credit cards • Service and client cards, travel insurance • Purchase negotiations with service providers • Technical equipment and highlights: Browser based booking tools for flights, hotels and rental cars • Many years experience in the use of self-booking tools • Online information regarding booked flights based on the booking code • Platform for travel information on BTU’s homepage • Integration of BTU online tools (Cytric, AeTM) into a customer’s own intranet • Electronic order forms with E-procurement • Construction of an automatic, electronic billing system • Alignment of credit card data with BTU’s back office system