GlobalStar Travel Management has entered into a strategic partnership with Swiss based company Umbrella to enhance their existing global profiling solution, ProfileStar. Umbrella’s profile management solution features several real-time interfaces to and from systems such as OBTs, GDS, HR systems, CRM systems and hotel and rail platforms. This guarantees up-to-date profile data, trouble-free bookings and compliance with the data protection regulations according to the new EU GDPR regulation.

The enhanced ProfileStar solution is available in multiple languages and synchronises profiles in a variety of ways. GlobalStar clients will be able to access ProfileStar via the GlobalStar Travel Portal ensuring a higher adoption rate, increased consistency and thus improved efficiency of the whole booking process. The new ProfileStar solution will be implemented throughout the GlobalStar network.

Helen Menniss, VP of Global Account Management at GlobalStar stated: “We are delighted to be partnering with Umbrella Faces for our new improved ProfileStar. It will give our clients more visibility and control over their profiles and improve the efficiency of the operational platform.”

Helmut Pilz, VP Business Development added: “Partnering with GlobalStar allows us to work with a well- respected organisation, reaching new markets and at the same time we jointly develop tailored options and interfaces that benefit clients handled by the network.”

“We chose to partner with Umbrella Faces due to the flexibility of the solution and the high level of interfaces available.” said Steve Hartwell, President of GlobalStar.

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